(delivery may not be on this vehicle – see info below)
Standard Shed Delivery
- Our standard delivery service is completely free*;
- Once you place an order, we will arrange for despatch of your item with our courier in line with our advertised lead times. Once in ROI, the courier will contact you directly to book in a delivery date;
- Standard delivery is between 8am and 6pm – you may receive an update with an ETA on the day of your delivery, but this is not guaranteed. While every effort is made to provide this information, please note it is depot dependant and is therefore not a guaranteed service.
- Delivery is kerbside only. Any request to take the goods further cannot be guaranteed and will be at the discretion of the driver on the day.
- The driver will have a tail lift to unload the goods. The driver will have a pump-truck/hand-trolley to manoeuvre the pallet. How far they can move the pallet is at the drivers discretion and will depend on access.
e.g. The driver cannot move the trolley over gravel, grass, up/down steps etc. - The driver cannot assist with unpacking and moving individual components from the pallet. Delivery will be contactless.
Delivery Surcharges – Garden Buildings (Not Including Log Cabins)
Delivery surcharges only apply should you want:
- Accessories purchased without a Power Shed.
- A vehicle smaller than 7.5t/12t (depot dependant – not guaranteed will be available)
Please contact us for further details prior to placing your order if you have any questions.
Further Information
If you do believe there could be any access issues for a large delivery vehicle, please contact us directly before or after placing your order. If we are unable to deliver due to an access issue we were not warned off, re-delivery charges may apply.
If we attempt delivery on the agreed date, and cannot deliver due to no-one being in and there being nowhere suitable (kerbside) to leave the goods, or if the goods are refused, re-delivery charges may apply.
The delivery will arrive on a pallet and is unloaded off the delivery vehicle via a tail lift and pallet truck.
Therefore the delivery driver will be unable to take it much further than the pavement / driveway, depending on access. Where the delivery is made is down to the delivery driver’s discretion, and we cannot guarantee delivery beyond kerbside.
If you give prior permission to leave the shed without anyone being present this can be arranged, but please note we cannot accept any responsibility for the goods once delivery is made.
We recommend that you do not arrange for an installer to arrive the same day as delivery, as delivery can arrive any time between 8am and 6pm. We also advise checking all components prior to booking installation. Please note we cannot be held liable for consequential losses if this advice is not followed.
If you have any questions please get in touch on hello@powersheds.com.
Log Cabin Delivery
Power Log Cabins are delivered on a 26t HIAB vehicle or similar vehicle with a moffett.
As with any large delivery, we’re aware that some customers may be concerned about access and whether or not they’ll be able to go ahead with their order. If you do have any concerns, please contact us directly to discuss.
The courier will contact you to book in a suitable delivery date in line with our lead times, usually 1-2 weeks prior to your delivery date. We may provide an approximate time slot for your order, though as with any delivery delays can sometimes occur on the road. We therefore ask the driver to give you a call when they are on their way to provide an update if it is safe for them to do so.
If the driver cannot access the property due to undisclosed access issues or because no-one is at the property, re-delivery charges may be passed along to the customer.
If the delivery is delayed due to circumstances outside of our control, we cannot be held liable for consequential losses. We do not advise booking installation/workmen until you have received your order and checked all components.
If you have any questions please get in touch on hello@powersheds.com.