Your shed is delivered on a pallet and unloaded off the delivery vehicle via a tail lift and pallet truck. Therefore the delivery driver will be unable to take it much further than the pavement / driveway, depending on access. Where the delivery is made is down to the delivery driver’s discretion.
All deliveries must be signed for unless agreed. If we are unable to deliver but arrived on the day you selected and in the two hour time slot we advised but there is nobody in, then we would have to take the package away and there may be re-delivery charges. For this reason please listen out for the door bell.
The courier we use are Expect Distribution who are a shareholding founding member of Palletline – a leading national network for palletised consignments. Just to give an overview of the size of their operation:
- 3.5 million pallets per year
- Damage rate of just 0.01%
- 96 depots
- 12,334 staff
- 6,017 vehicles
Typical deliveries are made on an 18 ton lorry however a 7.5 ton vehicle can be requested if necessary. The driver makes use of a tail lift and a pallet truck to safely and efficiently transfer the pallet from vehicle to the delivery point. The driver shouldn’t need any assistance during this process.
We use standard UK sized pallets measuring 1200mm x 1000mm while also being 2200mm tall. Each panel is secured in place to the pallet and can be easily removed one by one for maximum convenience.
On the outside of each pallet will be instructions for the shed you’ve purchased while the fixings will be inside one of the panels. Also note if you have purchased a base kit or any extras these will be also be inside the panels to maximise the space used to transport your goods and also to protect them during transit.
Note: Depending on the size of your order, more than one pallet may have to be used (at no extra cost to you).